We will not be able to accept any claims for missing parcels after this time. If your estimated delivery date has passed, please allow a few extra days for your order to be delivered (especially during busy times). If your order doesn’t arrive, please let us know within 30 days of the date by which your order should have been delivered and we’ll do our best to help you. We will keep you advised of your dispatch date. If any items are out of stock your order will be dispatched within 7-10 working days. cannot be held liable for customs & import charges & duties payable. These taxes are the responsibility of the receiver. There is a chance that if you live outside the UK, and are shopping from our UK domestic site, that you may have to pay import duty or VAT.
We reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary. † Since Brexit there may be an additional handling or service fee charged by the couriers of around £15. *Final shipping cost will be calculated at checkout, depending on region. Orders over £50 - International Premium Tracked (Estimated 5-10 Working Days) Express Worldwide Delivery - From £15.00*.Orders up to £50 - International Tracked (Estimated 7-14 Working Days) Standard Worldwide Delivery - From £10.00*.Orders over £50 - International Premium Tracked (Estimated 3-8 Working Days) Orders up to £50 - International Tracked (Estimated 5-10 Working Days)
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If you are shopping Internationally on our UK site, please see below for the full range of services we offer: Countries to which this applies are as follows: Australia, Austria, Canada, Denmark, France, Germany, Hong Kong, Italy, Irish Republic, Japan, Netherlands, New Zealand, Norway, Portugal, Q atar, Spain, Sweden, Switzerland, United States & UAE. If you are shopping on one of our International sites in your local currency then any taxes & duties will be calculated during the checkout process along with the shipping charge. In the unlikely event that your parcel does not arrive in perfect condition or if there is a shortage, faulty or incorrect item please let us know within 7 days of receipt so that we can do our best to assist you. If your order doesn’t arrive, please let us know within 7 days of the date by which your order should have been delivered and we’ll do our best to help you. If your estimated delivery date has passed, please allow a few extra days for your order to be delivered (especially during busy times). You will not be charged any additional delivery charges. If any items are out of stock we may deliver in two shipments, we will keep you advised should this situation arise.
Orders placed over the weekend (Sat - Sun) will be dispatched on Monday. You will receive an email with a dispatch notice once your order has been shipped from our warehouse. ** Only available in mainland UK, excludes Highlands and Islands postcodes. Click & Collect - £5 (FREE for orders over £75)Ĭollect your order from a local convenience store - Delivered by Evri (Estimated 3-4 Working Days).Order before 2pm* Monday to Friday (Excludes Weekends, Bank and Public Holidays) Guaranteed by 1pm Next Working Day - £10.00.Order before 4pm* Monday to Friday (Excludes Weekends, Bank and Public Holidays)
Guaranteed by 6pm Next Working Day or Nominated Day - £7.00.Royal Mail Standard (Estimated 2-5 Working Days) Standard UK Delivery - £4.95 ( FREE for orders over £75).See below for the full range of services we offer: All standard domestic orders are dispatched using Royal Mail or DHL, and may require a signature upon receipt of the goods.
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